We aim to deliver your order within 1-10 business days after we receive your order.

We ship orders Monday through Saturday, from 9:00 am to 6:00 pm.

Yes! We offer free shipping for the order above 500 INR.

if your address is incorrect, the delivery might fail. We will attempt to contact you to correct the address and reschedule delivery.

Delivery delays can occur due to factors like incorrect addresses, customer unavailability, closed premises, or extreme weather/national events. If a delay happens, we will inform you and reschedule the delivery.

We offer free exchanges within 24 hvr of receiving your order, provided the items are in their original condition, unused, undamaged, with tags, invoice, and original packaging intact. 

• Email contact.rarethings@gmail.com or use your customer dashboard's "Request Return" option.
• Exchange are typically processed within 10 business days.

You can initiate an exchange by emailing support.rarethings@gmail.com with your order details.

Refunds are typically processed within 10 business days based on refund policy

Report to us by email or phone No within 4 hvrs of delivery.